1. Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of iamadroid’s websites, software, and AI services (the “Service”). By creating an account or embedding our chatbot, you agree to these Terms.
2. Services Provided
The Service enables you to deploy AI-powered chat, voice, and web agents on your own digital properties. Features and limits vary by plan.
3. Accounts & Access
- You must provide accurate registration information and keep credentials secure.
- You control any users or collaborators added to your account and are responsible for their actions.
4. Client Responsibilities
- You are responsible for how you configure and use the Service, including any content, prompts, or integrations.
- You must ensure that your chatbot complies with all applicable laws and that your own end-users receive any required privacy notices or disclosures.
- You may not use the Service to collect or process sensitive data unless permitted by law and the Service plan allows it.
5. Use of AI Agents
- AI responses are generated automatically and may be inaccurate or incomplete.
- Do not deploy the Service for high-risk purposes (medical, legal, financial, or safety-critical) without human oversight.
- You must review and moderate chatbot behavior for compliance and safety.
6. Content Ownership & Licenses
- Your Content: You own the data and materials you provide. You grant iamadroid a limited license to process this content solely to deliver and improve the Service.
- Service Materials: iamadroid and its licensors own the platform, models, and related technology. No rights are transferred except as expressly stated.
7. Data & Privacy
iamadroid acts as a data processor for Client Data under applicable data protection laws. See our Privacy Policy and Data Protection/GDPR page for details on data collection, retention, and your obligations as data controller.
8. Acceptable Use
All clients must comply with our Acceptable Use Policy, which prohibits illegal, deceptive, or abusive content and behavior.
9. Plans, Billing & Taxes
Plans and pricing are described on /pricing. Fees renew automatically unless cancelled. You are responsible for taxes and overage charges. Refunds are not offered once a billing period begins, unless required by law.
10. Availability & Maintenance
We aim for continuous uptime but may perform maintenance or updates. Check our Status page for real-time updates.
11. AI Output Disclaimer
AI outputs are provided “as-is.” They may contain errors or omissions and should not be relied upon as professional advice. You remain responsible for verifying outputs before using them with your customers.
12. Branding & Attribution
Some plans may include a “Powered by iamadroid” badge on the chatbot interface. You may not remove or alter branding unless your plan explicitly allows white-label use.
13. Limitation of Liability
To the extent permitted by law, neither party is liable for indirect or consequential damages. Our total liability in any 12-month period will not exceed the fees paid for the Service during that period.
14. Termination
Either party may terminate with notice. We may suspend or terminate accounts for breach or abuse. Upon termination, access ceases and data will be deleted or anonymized per our retention policy.
15. Changes to the Service & Terms
We may update these Terms from time to time. Material changes will be posted on this page. Continued use after publication means acceptance of the updated Terms.
16. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales, except for urgent injunctive relief.
17. Contact
For legal or compliance questions, please contact us.
Effective date: 3 November 2025