AI Agents
Website AI chat agents for sales, support, bookings, reception, pre-sales and knowledge answers.
Start Free Trial NowFrequently Asked Questions
FAQs about iamadroid AI Agents, AI Phone and Business Phone
Clear answers about iamadroid’s three product paths: AI Agents for website chat, AI Phone for AI voice and IVR call handling, and Business Phone for normal business telephony.
Choose the right product path
AI Phone
AI voice agent and IVR call handling when you want AI to answer, route or qualify calls.
AI Phone PlansBusiness Phone
Normal business telephony for business numbers, caller options and professional call handling.
Business Phone Plans
Overview
What is iamadroid?
iamadroid provides practical communication tools for small businesses and SMEs: AI Agents for website chat, AI Phone for AI voice call handling, and Business Phone for normal business telephony.
Who is iamadroid built for?
iamadroid is built for one-person businesses, SMEs and growing teams that need to capture more enquiries, answer more customers and look more responsive without hiring extra staff.
What are the three main iamadroid products?
The three product paths are AI Agents for website chat, AI Phone for AI voice and IVR call handling, and Business Phone for normal non-AI business phone service.
Are AI Agents, AI Phone and Business Phone the same product?
No. They are separate products. AI Agents are for website chat. AI Phone is for AI voice call handling. Business Phone is for normal business telephony. You can use one product or combine them as your business grows.
AI Agents for websites
What can an AI Agent do?
An AI Agent can capture leads, answer common questions, collect booking requests, raise support tickets, send email notifications, use your knowledge content and hand off to a person when needed.
What AI Agent setups are available?
Current setups include Sales Agent, Customer Support Agent, Receptionist Agent, Appointment Agent, Search Agent and Ecommerce Pre-Sales Agent.
Can one AI Agent do more than one job?
Yes. One AI Agent can combine multiple capabilities at the same time, such as lead capture, support tickets, booking requests, knowledge answers, email notifications and handoff.
Can I change my AI Agent later?
Yes. You can update your agent, adjust its capabilities and create additional agents from your dashboard, subject to your plan limits.
Do you offer a free trial?
Yes. AI Agents now start with a 14-day free trial. After the trial, choose any plan: Starter, Standard, Pro, Business or Enterprise. You can also change plans at any time to meet your changing needs.
What happens after the 14-day AI Agent trial?
After the trial, you choose the paid AI Agent plan that fits your usage and feature needs. The available plan path is Starter, Standard, Pro, Business or Enterprise.
AI Phone
What is AI Phone?
AI Phone is iamadroid’s AI voice and IVR call-handling product. It can help answer calls, understand caller intent, route enquiries, collect details and support appointment or lead workflows.
Is AI Phone included in AI Agent plans?
No. AI Phone is a separate product with its own plans and usage. This keeps website AI Agent pricing separate from phone pricing.
What can an AI Phone Agent help with?
It can help with answering calls, qualifying enquiries, routing callers, capturing caller details, supporting booking flows and reducing missed-call opportunities.
Can AI Phone replace emergency calling?
No. iamadroid AI Phone and virtual numbers are not for emergency calling. Customers must use an alternative method for emergency calls, such as a traditional mobile or fixed-line service.
Where can I see AI Phone plans?
AI Phone plans are listed separately on the AI Phone Plans page.
Business Phone
What is Business Phone?
Business Phone is iamadroid’s normal non-AI business telephony product. It helps businesses use a more professional phone setup instead of relying only on a personal mobile.
Is Business Phone the same as AI Phone?
No. Business Phone is normal business telephony. AI Phone uses AI voice agents and IVR-style call handling.
Can I choose a business number?
Yes, subject to number availability, local rules, verification requirements and plan terms.
Can Business Phone help me separate work and personal calls?
Yes. Business Phone is designed to help you use a more professional business number and keep business calls more separate from your personal mobile.
Where can I see Business Phone plans?
Business Phone plans are listed separately from AI Agent and AI Phone plans.
Plans & billing
Where can I see the AI Agent plans?
AI Agent plans are listed on the AI Agent Plans page.
Are phone plans billed separately from AI Agent plans?
Yes. AI Agent plans, AI Phone plans and Business Phone plans are separate product paths. Choose the products your business actually needs.
Do you charge per resolution?
No. AI Agent plans are designed around predictable usage rather than per-resolution pricing. Current usage allowances and pricing are shown on the relevant plan page.
Can larger businesses use iamadroid?
Yes. iamadroid caters for different size businesses from one-person businesses and SMEs, to much larger Enterprise clients. We offer plans to suite all sizes so change your plan to suite your changing circumstances. For larger businesses we provide Business or Enterprise options with higher capacity, custom requirements, onboarding and support.
Will local taxes be added?
Where legally required, local taxes may be charged in addition to plan, add-on or usage prices at checkout.
Install & CMS
Do you support WordPress?
Yes. iamadroid supports WordPress installation for AI website agents.
Do you support Joomla?
Yes. Joomla support is part of the iamadroid website-agent deployment path.
Can I use iamadroid on other website platforms?
Yes. Most websites can use an embed snippet, depending on whether the platform allows custom scripts.
Do I need a developer?
Most small businesses can install an AI Agent using WordPress, Joomla or an embed snippet without custom development.
Can I style the AI Agent widget?
Yes. You can configure key appearance and behaviour settings in the dashboard.
Features
Can iamadroid capture leads?
Yes. AI Agents can capture names, emails, phone numbers, enquiry details and other useful context.
Can iamadroid send email notifications?
Yes. Email notifications can be enabled so your business knows when an enquiry, support request or booking request arrives.
Can iamadroid raise support tickets?
Yes. Support ticket capture can be enabled where appropriate for your setup and plan.
Can iamadroid answer from my website or documents?
Yes. Knowledge answers can use selected business content such as pages, FAQs, documents or short notes.
Can iamadroid support appointment booking?
Yes. The Appointment Agent setup can collect booking details, ask intake questions and guide visitors to your booking process.
Can I create more than one agent?
Yes, subject to your plan. This is useful when you want different agents for different website pages, services, products or departments.
Data & security
Where can I read about privacy?
You can read the Privacy Policy for details about how iamadroid handles personal data.
Where can I read about GDPR and data protection?
The Data Protection and GDPR page explains iamadroid’s approach to UK and EU data protection obligations.
Where can I read about security?
The Security page explains the technical and organisational controls used to protect the platform.
Are AI outputs always correct?
No. AI outputs can be inaccurate, incomplete or unsuitable for some situations. You are responsible for configuring, testing and reviewing your agent, especially for important or sensitive workflows.
Do I need to tell visitors they are interacting with AI?
You are responsible for providing legally required notices and disclosures to your users, including where AI, call recording, transcripts or summaries are used.
Support
How do I contact iamadroid?
Use the contact page for sales, support, Enterprise enquiries or help choosing the right product path.
Can you help me choose the right product?
Yes. If you are unsure whether you need AI Agents, AI Phone, Business Phone or Enterprise, contact us and explain what you want your business to achieve.
What should I choose first?
If your main need is website enquiries, start with AI Agents. If your main need is AI call handling, look at AI Phone. If you need a professional non-AI phone setup, look at Business Phone.