1. Overview of AI Use
AI technology within iamaDroid enables natural-language interactions between websites and their visitors. Each client defines how their chatbot behaves, what knowledge it draws from, and what actions it can take. AI responses are generated dynamically according to those parameters — never from shared or public user data.
2. Data Privacy & Control
Conversations and inputs are processed securely and in accordance with our Privacy Policy and Data Protection framework. We do not sell, share, or use conversation data to train external models. Data retention and deletion follow the same schedule defined in your plan tier (3–6 months by default).
3. Model Quality, Safety & Moderation
We use language models that adhere to rigorous quality, safety, and content-moderation standards aligned with international AI ethics frameworks. These systems include built-in filters designed to detect and reduce biased or harmful outputs. While every reasonable measure is taken to prevent unsafe or inaccurate content, no AI system can guarantee perfect reliability, and we encourage clients to review outputs and provide human oversight in sensitive use cases.
4. Fairness & Bias Mitigation
We continuously monitor patterns of interaction to identify and address systemic bias in model outputs. Our moderation pipelines are updated over time to reduce the likelihood of unfair, offensive, or discriminatory responses. Clients can further control and customize tone, scope, and phrasing to match their brand and ethical standards.
5. Human Oversight & Accountability
Each iamaDroid client remains responsible for how their AI agents interact with end users. Human review is required for regulated or high-impact scenarios (for example, medical, legal, or financial contexts). Clients can disable, adjust, or retrain their agents at any time within the admin interface.
6. Regulatory Alignment
iamaDroid’s AI practices align with principles from the EU AI Act, UK DSIT AI Assurance Framework, OECD AI Recommendations, and similar global guidelines. These include transparency, accountability, human oversight, and proportional risk management. We monitor emerging AI legislation to ensure our practices remain compliant and forward-looking.
7. Explainability & Disclosure
End users interacting with chatbots built on iamaDroid should be aware they are communicating with an AI system. Clients may customize disclosure messages or visual indicators within their implementations. We believe clear disclosure fosters trust and aligns with global AI ethics expectations.
8. Continuous Improvement
We regularly evaluate our systems, training data sources, and moderation pipelines to improve factual accuracy and reduce unintended outputs. Updates are released through our platform and detailed in product changelogs where relevant.
9. Contact
For questions about AI governance, fairness, or compliance practices, contact our AI Compliance Team at support@iamadroid.com.
Effective date: 3 November 2025