Deflect repetitive tickets
Use your docs and pages to resolve common questions instantly, 24/7.
AI Customer Support Agent
Answer FAQs from your content, resolve routine issues, and hand off to a human when needed — on WordPress or Joomla in minutes.
Answers with context
Ground responses in your knowledge with optional source callouts.
Smart escalation
Offer a contact form or live handoff when the user needs a human.
Install in minutes
Free WordPress & Joomla plugins on every plan — even Free.
How it works
- Select the FAQ Support template and brand your agent.
- Connect content: pick site pages or upload a short FAQ doc.
- Choose fallbacks: contact form, email alert, or live handoff (Standard+).
- Publish via WordPress/Joomla plugin or embed snippet.
What you get
Tokens + Conversations bundled per plan
Voice minutes included on paid plans
Admin logs to review answers & ratings
Live handoff on Standard and above
WordPress & Joomla plugins free
Add-ons: conversation packs & voice bundles
FAQs
How does the agent find answers?
It indexes your selected pages or FAQ doc and answers from that content. You can enable “show source” badges.
Can it hand off to a human?
Yes. Provide a contact form or live handoff on Standard and above; the agent routes context with the request.
Does this work with WordPress & Joomla?
Yes — free plugins are included on every plan (including Free). Or add a small embed snippet.
What about voice support?
Paid plans include pooled voice minutes. Add more any time with bundles (e.g., 500 min for $30 at $0.06/min).
How is usage billed?
By monthly conversations and tokens included in your plan. Overage is simple blocks by tier; see the pricing page.