1. Scope
This Acceptable Use Policy (“AUP”) applies to all users of the iamaDroid Service, including clients, administrators, and any site visitors who interact with deployed chatbots. It supplements the Terms of Service and forms part of your agreement with us.
2. General Principles
- Use iamaDroid only for lawful purposes and in good faith.
- Respect the privacy, rights, and safety of your users and others.
- Ensure that AI outputs you deploy or publish are accurate, appropriate, and not misleading.
3. Prohibited Uses
You may not use the Service to:
- Violate any applicable law, regulation, or government order.
- Transmit or promote content that is defamatory, harassing, discriminatory, obscene, or threatening.
- Generate or disseminate false, misleading, or harmful information.
- Impersonate another person or entity, or misrepresent your affiliation.
- Promote hate speech, violence, terrorism, or exploitation of any kind.
- Collect or process special categories of personal data (such as health, biometric, or financial data) unless explicitly permitted by law and your plan.
- Interfere with or attempt to gain unauthorized access to systems, networks, or accounts.
- Use the Service to send spam, bulk unsolicited messages, or perform scraping or automated scanning.
- Attempt to reverse engineer or extract source code from the iamaDroid platform or its AI models.
4. AI Content Responsibility
- You are responsible for reviewing, moderating, and approving all chatbot content and responses before deploying them to your customers.
- AI-generated outputs may not be used to provide medical, legal, or financial advice without human oversight.
- You must clearly disclose when your users are interacting with an AI system, where required by law.
5. Platform Integrity
- You must not interfere with or overload our systems (e.g., via denial-of-service attacks, load testing, or unauthorized bots).
- You must not attempt to bypass plan limits, authentication, or API restrictions.
- Use of any automation or integration must comply with our documented APIs and rate limits.
6. Data & Privacy Compliance
- All data collection and use must comply with applicable privacy laws and your own privacy notice to end-users.
- You must not share access credentials or API keys publicly or with untrusted parties.
- End-users must be informed if conversations are recorded or stored.
7. Enforcement
iamaDroid reserves the right to monitor compliance, investigate suspected violations, and take appropriate action, including:
- Suspending or terminating access to the Service;
- Removing or disabling offending chatbots or content;
- Reporting unlawful activity to relevant authorities;
- Refusing future service to repeat violators.
8. Reporting Violations
If you become aware of any misuse of the iamaDroid platform, please report it immediately to support@iamadroid.com. Include sufficient details for us to investigate the matter.
9. Changes to this Policy
We may update this AUP from time to time. The latest version will always be available on this page.
10. Contact
For any questions about this Policy, contact our Compliance Team at support@iamadroid.com.
Effective date: 3 November 2025