1. Purpose of this Statement
This Modern Slavery & Human Trafficking Statement explains the steps iamadroid takes to identify, prevent and respond to risks of slavery, servitude, forced or compulsory labour, child labour, human trafficking and related exploitation.
This statement is published as part of our supplier assurance, ethical governance and responsible business commitments. Where legal thresholds or customer procurement requirements apply, this statement should be read alongside our Terms of Service, Acceptable Use Policy, Privacy Policy, Security page and Data Protection & GDPR page.
2. Our Commitment
iamadroid is committed to operating lawfully, responsibly and with respect for human dignity. We do not tolerate modern slavery, human trafficking, forced labour, bonded labour, servitude, child labour, deceptive recruitment, exploitation or coercive labour practices in our business or supply chain.
We expect our suppliers, contractors, customers and business partners to uphold the same standards and to comply with all applicable labour, employment, anti-trafficking, anti-slavery, human rights, immigration and workplace safety laws.
3. About iamadroid
iamadroid provides business communication and automation services, including:
- AI Agents: website AI chat agents for lead capture, customer support, receptionist-style routing, appointment requests, ecommerce pre-sales and knowledge answers.
- AI Phone: AI voice agent and IVR-style call handling for answering, qualifying, routing and summarising business calls.
- Business Phone: normal non-AI business telephony, including business number and call-handling features.
Our work is primarily software, cloud, communications and digital-service based. We do not manufacture physical goods or operate labour-intensive production facilities.
4. Our Supply Chain
Our supply chain may include technology, telecommunications, professional and operational service providers such as:
- cloud hosting, infrastructure, database and storage providers;
- telecommunications, carrier, number-provider and communications API suppliers;
- AI model, speech, transcription, email, analytics and software providers;
- payment processors, billing tools and fraud-prevention services;
- professional advisers, consultants, developers and contractors;
- customer support, administrative, compliance and operational service providers;
- office, equipment, hardware or device suppliers where used.
We recognise that even a largely digital supply chain can have indirect modern-slavery risks, including in data-centre operations, lower-tier hardware supply chains, outsourced labour, cleaning/security services at supplier facilities, international contractor arrangements, recruitment practices and telecommunications supply chains.
5. Risk Assessment
We consider our direct modern-slavery risk to be relatively low because iamadroid’s core operations are software and digital communications services. However, we do not treat that as a reason for inaction. We pay particular attention to areas that may create higher risk, including:
- suppliers operating in higher-risk jurisdictions or sectors;
- suppliers relying heavily on low-paid, outsourced or temporary labour;
- contractors or service providers engaged through complex labour chains;
- telecoms, infrastructure or hardware supply chains with lower-tier dependencies;
- customer misuse of AI Agents, AI Phone or Business Phone for exploitation, coercion or unlawful activity;
- any supplier that lacks appropriate labour, human rights or compliance controls.
6. Supplier Due Diligence
iamadroid takes a proportionate, risk-based approach to supplier due diligence. Depending on the nature, location, criticality and risk profile of a supplier, we may:
- review the supplier’s reputation, services, location and role in our supply chain;
- request or review modern slavery, human rights, labour or supplier conduct policies;
- consider whether the supplier is subject to equivalent legal or contractual obligations;
- include legal, compliance, anti-slavery or ethical-use requirements in contracts where appropriate;
- review higher-risk or critical suppliers periodically;
- avoid, suspend or terminate suppliers where credible modern-slavery concerns are identified and not remediated.
We expect suppliers to maintain accurate employment records, comply with wage and working-hour laws, avoid forced or child labour, protect workers from coercion and provide safe, lawful working conditions.
7. Employees, Contractors and Recruitment
iamadroid expects all employment, contractor and recruitment practices to be lawful, fair and transparent. We do not support or permit:
- forced, bonded, involuntary, trafficked or prison labour;
- child labour or unlawful young-worker arrangements;
- withholding of identity documents, passports, wages or personal property;
- charging workers unlawful recruitment fees;
- threats, intimidation, coercion or restriction of movement;
- unsafe or degrading working conditions;
- discrimination, harassment, retaliation or abuse connected with labour conditions.
Where applicable, we expect appropriate right-to-work, contractor verification, payment, onboarding and offboarding controls to be followed.
8. Customer Use of iamadroid Services
Because iamadroid provides AI and communications tools, we also consider how our products could be misused. Customers must not use AI Agents, AI Phone, Business Phone, call routing, voice agents, IVR, chatbots, business numbers or related features to facilitate, promote or conceal modern slavery, exploitation, human trafficking, coercion, unlawful recruitment, deceptive job offers, harassment, forced labour, scam operations or abuse of vulnerable people.
Such use may breach this statement, our Acceptable Use Policy, our Terms of Service and applicable law. We may suspend, restrict or terminate services where we identify credible misuse or legal risk.
9. Policies and Governance
Our approach to modern slavery is supported by wider governance and compliance controls, including:
- supplier due diligence and proportionate vendor review;
- contractual expectations for lawful and ethical supplier conduct;
- acceptable-use controls for customer misuse of AI and communications services;
- privacy, security and data-protection governance;
- internal escalation of legal, compliance, security or misuse concerns;
- management review of serious supplier, customer or operational risks.
10. Awareness and Training
Relevant iamadroid personnel, contractors or decision-makers involved in procurement, supplier selection, customer onboarding, support, compliance, abuse handling or operational governance are expected to understand modern-slavery risks and escalate concerns where they arise.
As iamadroid grows, we may introduce additional training, supplier questionnaires, compliance reviews and role-specific guidance for higher-risk functions.
11. Reporting Concerns
Employees, contractors, suppliers, customers, users and other stakeholders may report suspected modern slavery, human trafficking, forced labour, exploitation or related misuse involving iamadroid, our services or our supply chain.
Reports should be sent to: compliance@iamadroid.com.
Reports should include enough information for us to assess the concern. We will review credible reports in good faith and take appropriate action. We do not tolerate retaliation against anyone who raises a genuine concern.
12. Response to Suspected Breaches
If iamadroid identifies a credible modern-slavery or human-trafficking concern, we may take proportionate action, including:
- investigating the concern internally or with the supplier/customer involved;
- requiring corrective action, remediation or further assurance;
- suspending, restricting or terminating a supplier relationship, customer account or service;
- preserving relevant records, logs or evidence where appropriate;
- notifying regulators, law enforcement, carriers or other authorities where required or appropriate;
- reviewing whether additional controls are needed to prevent recurrence.
13. Monitoring and Effectiveness
We monitor the effectiveness of our approach through proportionate supplier review, customer-misuse monitoring, internal escalation, contract review, compliance feedback and incident handling. Measures we may consider include:
- whether any modern-slavery concerns were reported;
- whether supplier or customer reviews identified elevated risk;
- whether corrective action was required or completed;
- whether contracts, policies or onboarding controls need improvement;
- whether staff awareness, escalation or reporting routes remain effective.
14. Continuous Improvement
iamadroid will continue to improve its modern-slavery controls as the business grows, particularly as our supplier base, telecoms operations, AI services, enterprise customers and compliance obligations expand.
We may update this statement, supplier expectations, customer acceptable-use controls or internal governance processes where needed to reflect legal changes, customer requirements, operational learning or emerging risks.
15. Approval and Review
This statement is approved by iamadroid management and is intended to be reviewed at least annually, or sooner if there are material changes to our business, supply chain, products, legal obligations or risk profile.
16. Contact
Questions about this statement, supplier assurance or modern-slavery compliance should be sent to compliance@iamadroid.com.
Effective date: 1 May 2026
Next review: 1 May 2027